Blog

Learn How Difficult Conversations Unlock Successful Digital, Agile, Devops and Lean Transformations

In Praise of Taylor

In Praise of Taylor

Frederick Taylor gets a bad rap - even from us, but in the right circumstances, we believe his ideas have a lot of value.

Conversational Dojos

Conversational Dojos

Both of us learned to improve our conversations through regular practise with others - and today we describe how you can do that too.

How to Stop

How to Stop "Harping"

One of Squirrel's clients finds herself "harping on" a particular point in her technical team, and is frustrated that behaviour doesn't change.

Your Team is Bigger Than You Think

Your Team is Bigger Than You Think

Reacting to an insightful comment from Elisabeth Hendrickson, Squirrel and Jeffrey have a minor tussle over how to interpret the idea of "reflecting and adapting".

A Horrible Story

A Horrible Story

A client tells Squirrel about a "horrible" meeting where his team accused him of pushing them to overwork and take shortcuts, but we discover it was actually a great breakthrough.

Agile Marie Kondo: The Shoe Principle

Agile Marie Kondo: The Shoe Principle

The Shoe Principle says that if you buy a pair of shoes, you have to get rid of one. Like Marie Kondo, we suggest asking whether each team activity "sparks joy"

The Two-Shirt Solution For Agile Chaos

The Two-Shirt Solution For Agile Chaos

Squirrel describes two shirts he makes for clients, the How Shirt and the What Shirt, that provide a brief and memorable description of the roles of a technical leader and a product leader respectively.

Thrashing vs Focus

Thrashing vs Focus

Squirrel describes a client of his that is "thrashing"—trying to do so many different things that they aren't getting anything finished.

Handling Negative Emotions Safely

Handling Negative Emotions Safely

A reader points out that our example conversations often show people masking emotions, but we don't say as much about what to do when someone is being rude or when you yourself feel your emotions are out of control.

User Stories Gone Wrong

User Stories Gone Wrong

We respond to an article on user stories that has some good points (user stories are prompts for conversations) and, in our view, misses the mark on others.

Clarke the Bottleneck Guy

Clarke the Bottleneck Guy

Clarke Ching explains why bottlenecks are important, why your developers should always be your bottleneck, and how to explain the theory of constraints using a herd of buffalo.

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